Quality Function Deployment
Certification Training

  • Advance your career with Wincertpro Learning's 1-Day Quality Function Deployment training
  • Advance your career with Wincertpro Learning's 1-Day Quality Function Deployment training
  • Gain in-depth knowledge of using tools for product development aligned with customer requirements
  • Gain in-depth knowledge of using tools for product development aligned with customer requirements
  • Learn the fundamentals of designing robust products and services
  • Understand how to document design process strategies effectively
  • Understand how to document design process strategies effectively
  • Acquire the skills to create and control maintenance strategies
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Successfully Trained Professionals From Fortune 1000 Companies

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Syllabus

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Quality Function Deployment Certification Training

Quality Function Deployment (QFD) certification training is essential for professionals seeking to excel in product development and quality management. This certification training helps individuals learn how to use QFD to convert customer requirements into measurable design targets and drive them from the assembly level down through the sub-assembly, component, and production process levels.

Wincertpro Learning’s Quality Function Deployment training empowers professionals with the knowledge and expertise needed to implement QFD principles effectively in their organizations. Our experienced instructors and seasoned practitioners in quality management provide practical insights from real-world QFD implementations. The training program comprehensively covers QFD’s essential concepts, including understanding customer needs, translating them into product or service features, and optimizing design processes.

Upon completing this QFD training, professionals will have a solid grasp of Quality Function Deployment techniques that can be readily applied. We offer flexible training options, including interactive classroom sessions, live online classes, and on-site training deliveries. Enroll today to earn your Quality Function Deployment certification and enhance your professional capabilities.

What Will You Learn From The
Quality Function Deployment Certification Training

Understanding Quality Function Deployment

Gain a comprehensive understanding of Quality Function Deployment and its relevance in product and service development

Exploring Historical Significance

Discover the historical milestones and significance of QFD in quality management

Appreciating the Benefits

Summarize the benefits of implementing QFD, including improved customer satisfaction and product quality

Distinguishing Customer Needs

Differentiate between true customer needs and technical descriptors to align products with customer expectations

Creating Phase I QFD Matrix

Learn how to calculate a Phase I QFD matrix to prioritize customer requirements.

Mastering the Four Phases

Define the focus within each of the four phases of a QFD process, ensuring effective implementation.

Skills You Will Gain With Quality Function Deployment Certification Training

Our QFD training empowers you with a comprehensive skill set, equipping you to excel as a proficient quality manager. Develop advanced leadership, communication, and stakeholder management abilities.

  • Agile project management
  • Agile estimation
  • Agile tools and techniques
  • Agile analysis and design
  • Agile principles and practices
  • Knowledge of Agile methodologies, including Scrum,
    Kanban, Lean, etc.
  • Wide range of Training dates
  • Pay Once, Attend Twice
  • Impactful Instructor-Led training
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Key Features of Quality Function Deployment Certification Training

Interactive instructor-led Quality Function Deployment training

Highly qualified, certified, and accredited trainers

QFD course adhered to global standards

Interaction with co-participants from diverse backgrounds

Training curriculum as per the latest PMI-ACP Exam Format

PMI-authorized instructors with extensive experience

Course completion certification from WincertPro Learning

Retake the training within the next two months with the Flexi Pass at no extra charge

Live Virtual Instructor-led Training

  • Experience immersive learning from the comfort of your own space
  • Direct and real-time interaction with expert instructors online
  • Access online course materials and resources conveniently
  • Training accessible across various devices ensuring seamless learning experience
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Schedules

Corporate
Group
Training-Onsite

  • Face to Face in-person training at your physical location
  • Customized training programs tailored to meet your business objectives
  • Engaging and interactive workshops that enables superior peer-to-peer learning experience
  • Receive dedicated guidance from Subject Matter Experts
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Syllabus

Module 1: Quality Function Deployment(QFD) Indroduction
  • Define Quality Function Deployment
  • Understand how QFD creates a system for product development
  • Outline the history of QFD
  • Restate the focus within each of the four phases of a QFD process
  • Relate the benefits of QFD
  • List at least four potentials uses of QFD
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  • Describe the process for completing a QFD project
  • Know the key questions needed to plan and complete a QFD project
  • State the definition for the Voice of the Market
  • Comprehend the components of a great QFD team
  • Know which departments should be on a QFD team
  • Know the documentation needed for each phase of a QFD project
  • Describe the difference in the 3 levels of quality in the Kano Model
  • Identify where customer information could be collected within your organization
  • Explain how to determine the number of customer to interview
  • Understand the different types of customers
  • Know how to create a customer selection matrix
  • Understand what the term “Gemba” mean
  •  
  • Understand the two basic requirements for collecting the Voice of the Customer
  • Differentiate between a need and a solution or feature
  • Know what to do when a customer gives you a solution rather than a true customer need
  • Understand the definition of the term “level of abstraction”
  • Know how to turn a verbatim statement into information that can be measured
  •  
  • Recognize the difference between the what’s and the how’s
  • Identify the stages in calculating a QFD matrix
  • Understand the methodology behind the relationship matrix
  • State the meaning of the symbols used in a QFD matrix
  • Calculate a simple House of Quality
  •  
  • Define the different rooms in the House of Quality
  • Know the steps in creating a House of Quality
  • Build a House of Quality
  • Recognize what to look for when evaluating a House of Quality
  • Evaluate an existing House of Quality and make recommendation
  •  
  • Define the steps needed to create a product design matrix
  • Know the steps for creating a process design matrix
  • Understand the rational in creating a control matrix
  • Construct a product design and process planning matrix
  • Evaluate production planning concept
  •  
  • Define affinity diagrams
  • Identify when to use an affinity diagram
  • State the steps for affinitizing information
  • Describe the critical guidelines for using an affinity diagram
  •  
  • Identify the meaning of a tree diagram
  • Understand when to use a tree diagram
  • Identify the steps needed to create a tree diagram
  • Recognize critical guidelines needed for creating a tree diagram
  •  
  • Define a cause and effect diagram
  • Understand when to use a cause and effect diagram
  • Define the steps in creating a cause and effect diagram
  • Identify the guidelines for using a cause and effect diagram
  •  
  • Define flowcharting
  • Understand when to use a flow chart
  • State the different uses for flowcharting
  • Identify the different symbols used in simple flowcharting
  • Describe the guidelines for flowcharting
  •  

Who Should Attend Quality Function Deployment Certification Training

  • Project Managers
  • Designers
  • Product Owners
  • Project Planners
  • Testers
  • Scrum Masters
  • Developers/Programmers
  • Project Controllers
  • Scrum Team Members

Quality Function Deployment Certification Training Eligibility

There are no pre-requisite criteria for taking the Quality Function Deployment training.

Exam Format

Exam Type No of Questions Exam Duration Passing Score Type
Multiple choice questions
120 questions
(100 scored, 20 unscored)
180 minutes (3 Hours)
The passing score is
determined through
psychometric analysis
Closed book

Certificate Programs

 At WinCertPro, we offer a diverse range of certificate programs tailored to meet the demands of today’s IT industry. Our programs are carefully designed to provide you with hands-on experience, industry-relevant skills, and recognized certifications, empowering you to thrive in your IT career. Our certificate programs will equip you with the expertise needed to succeed in the dynamic world of technology.

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Quality Function Deployment Certification

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FAQ's

  • Companies use QFD to convert customer requirements into measureable design targets and drive them from the assembly level down through the sub-assembly, component and production process levels. Participants attending this course will understand a four-phase QFD process, know how to calculate a phase I QFD matrix and be able to determine the data necessary for moving into phases II, III, and IV in a QFD process. They will also learn the basics needed to design robust products and services, document process design strategies, and create control and maintenance strategies.

     

  • After completing your Quality Function Deployment training, you will gain a basic understanding of:

    • Defining quality function deployment
    • Identifying historical dates in QFD
    • Summarizing the benefits of QFD
    • Identifying the difference between a true customer need and a technical descriptor
    • Calculating a phase I QFD matrix
    • Defining the focus within each of the four phases of a QFD process
    • Identifying data necessary for every room in a four-phase QFD process
    • Evaluating an example of ‘Houses of Quality

  • Job roles that can take up Quality Function Deployment course, but are not limited to:

    • Product Development Personnel
    • Project Managers
    • Marketing and Sales Teams
    • R&D Personnel
    • Design Product & Process Team
    • Manufacturing Engineers and Managers
    • Service Teams
    • Quality Personnel
    • Quality Consultants
    • Individuals involved in QFD procedures

There are no pre-requisite criteria to take up Quality Function Deployment Training

GENERAL FAQ's

  • Wincertpro Learning provides 5 different modes of training in the form of:

    • Instructor-led live online (virtual) training
    • Instructor-led classroom training
    • On-site group training
    • Focused 1-to-1 training
    • Self-paced E-learning

You can enroll for training by following below mentioned points:

  • Select a course
  • Select a schedule of your choice
  • Select the mode of your training
  • Click on “Enrol Now” button
  • Fill the necessary details to make the payment
  • Get all the course materials to prepare for the training
  • Join the training on the scheduled date

Yes, you can opt for a customized schedule which is not there on the website. But getting custom schedules will depend on few criteria mentioned below:

  • Focused 1-to-1 training can be customized as per your choice
  • Group training of more than 5 participants can be customized
  • On-site training can be customized as per clients’ requirement

Please check the website regularly to check for new offers and discounts happening throughout the year. You can also get in touch with one of our training consultants through chat to check if any discounts are available.

For all the certification training courses, you will receive their official certificate. Upon completion of the certification exam, the results will be immediately announced. If a participant has cleared the exam, your digital certificate will be made available immediately. But, if you require a hard copy of the certificate, you may incur additional cost and it will be delivered to your address in 2-3 weeks of time.

Once you enroll for training from Invensis Learning, you will receive:

  • A copy of course material
  • Study guide Prepared by SMEs
  • Practice Tests
  • Retrospective session
  • Access to free resources
  • Complimentary additional training session
  • PDUs for relevant courses
  • Course completion certificate/Official certificate

Please check out our refund policy page to know more if you cancel your enrollment.

No, English is the preferred language for the mode of training delivery. Any language other than English will have to be custom request which will be fulfilled at additional cost and availability of a native language trainer.

If you would like to know more about a course, you can mail us at support@wincertpro.com or call us at (+91 81399-89595) or chat with our training consultant to get your query resolved.

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