Quality Function Deployment Certification Training
- Advance your career with Wincertpro Learning's 1-Day Quality Function Deployment training
- Gain in-depth knowledge of using tools for product development aligned with customer requirements
- Learn the fundamentals of designing robust products and services
- Understand how to document design process strategies effectively
- Acquire the skills to create and control maintenance strategies


Quality Function Deployment Certification Training
Quality Function Deployment (QFD) certification training is essential for professionals seeking to excel in product development and quality management. This certification training helps individuals learn how to use QFD to convert customer requirements into measurable design targets and drive them from the assembly level down through the sub-assembly, component, and production process levels.
Wincertpro Learning’s Quality Function Deployment training empowers professionals with the knowledge and expertise needed to implement QFD principles effectively in their organizations. Our experienced instructors and seasoned practitioners in quality management provide practical insights from real-world QFD implementations. The training program comprehensively covers QFD’s essential concepts, including understanding customer needs, translating them into product or service features, and optimizing design processes.
Upon completing this QFD training, professionals will have a solid grasp of Quality Function Deployment techniques that can be readily applied. We offer flexible training options, including interactive classroom sessions, live online classes, and on-site training deliveries. Enroll today to earn your Quality Function Deployment certification and enhance your professional capabilities.
What Will You Learn From The
Quality Function Deployment Certification Training
Understanding Quality Function Deployment
Gain a comprehensive understanding of Quality Function Deployment and its relevance in product and service development
Exploring Historical Significance
Discover the historical milestones and significance of QFD in quality management
Appreciating the Benefits
Summarize the benefits of implementing QFD, including improved customer satisfaction and product quality
Distinguishing Customer Needs
Differentiate between true customer needs and technical descriptors to align products with customer expectations
Creating Phase I QFD Matrix
Learn how to calculate a Phase I QFD matrix to prioritize customer requirements.
Mastering the Four Phases
Define the focus within each of the four phases of a QFD process, ensuring effective implementation.
Data Requirements
Identify the necessary data for each room in a four-phase QFD process, enabling data-driven decision-making
Skills You Will Gain With
Quality Function Deployment Certification Training
Our QFD training empowers you with a comprehensive skill set, equipping you to excel as a proficient quality manager. Develop advanced leadership, communication, and stakeholder management abilities.
- QFD Methodology Proficiency
- Prioritization Techniques
- Quality Improvement Strategies
- Problem-solving Skills
- Effective Communication
- Customer Requirement Analysis
- Cross-functional Collaboration
- Design and Development Optimization
- Product and Service Enhancement
- Data-driven Decision Making
- Wide range of Training dates
- Pay Once, Attend Twice
- Impactful Instructor-Led training

Key Features of Quality Function Deployment Certification Training

Live Virtual Instructor-led Training
- Experience immersive learning from the comfort of your own space
- Direct and real-time interaction with expert instructors online
- Access online course materials and resources conveniently
- Training accessible across various devices ensuring seamless learning experience
Corporate
Group
Training-Onsite
- Face to Face in-person training at your physical location
- Customized training programs tailored to meet your business objectives
- Engaging and interactive workshops that enables superior peer-to-peer learning experience
- Receive dedicated guidance from Subject Matter Experts
Syllabus
Module 1: Quality Function Deployment(QFD) Indroduction
- Define Quality Function Deployment
- Understand how QFD creates a system for product development
- Outline the history of QFD
- Restate the focus within each of the four phases of a QFD process
- Relate the benefits of QFD
- List at least four potentials uses of QFD

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Module 2: Pre-Planning a QFD Project
- Describe the process for completing a QFD project
- Know the key questions needed to plan and complete a QFD project
- State the definition for the Voice of the Market
- Comprehend the components of a great QFD team
- Know which departments should be on a QFD team
- Know the documentation needed for each phase of a QFD project
Module 3: The Voice of the Customer
- Describe the difference in the 3 levels of quality in the Kano Model
- Identify where customer information could be collected within your organization
- Explain how to determine the number of customer to interview
- Understand the different types of customers
- Know how to create a customer selection matrix
- Understand what the term “Gemba” mean
Module 4: Needs vs. Features
- Understand the two basic requirements for collecting the Voice of the Customer
- Differentiate between a need and a solution or feature
- Know what to do when a customer gives you a solution rather than a true customer need
- Understand the definition of the term “level of abstraction”
- Know how to turn a verbatim statement into information that can be measured
Module 5: Calculating a QFD Matrix
- Recognize the difference between the what’s and the how’s
- Identify the stages in calculating a QFD matrix
- Understand the methodology behind the relationship matrix
- State the meaning of the symbols used in a QFD matrix
- Calculate a simple House of Quality
Module 6: Rooms in the House of Quality
- Define the different rooms in the House of Quality
- Know the steps in creating a House of Quality
- Build a House of Quality
- Recognize what to look for when evaluating a House of Quality
- Evaluate an existing House of Quality and make recommendation
Module 7: Beyond the House of Quality
- Define the steps needed to create a product design matrix
- Know the steps for creating a process design matrix
- Understand the rational in creating a control matrix
- Construct a product design and process planning matrix
- Evaluate production planning concept
Module 8: Tools Needed for QFD: Affinity Diagrams
- Define affinity diagrams
- Identify when to use an affinity diagram
- State the steps for affinitizing information
- Describe the critical guidelines for using an affinity diagram
Module 9: Tools Needed for QFD: Tree Diagrams
- Identify the meaning of a tree diagram
- Understand when to use a tree diagram
- Identify the steps needed to create a tree diagram
- Recognize critical guidelines needed for creating a tree diagram
Module 10: Tools Needed for QFD: Cause and Effect Diagrams
- Define a cause and effect diagram
- Understand when to use a cause and effect diagram
- Define the steps in creating a cause and effect diagram
- Identify the guidelines for using a cause and effect diagram
Module 11: Tools Needed for QFD: Flow Charts
- Define flowcharting
- Understand when to use a flow chart
- State the different uses for flowcharting
- Identify the different symbols used in simple flowcharting
- Describe the guidelines for flowcharting
Who Should Attend
Quality Function Deployment Certification Training
- Product Development Personnel
- Individuals involved in QFD procedures
- Service Teams
- R&D Personnel
- Project Managers
- Design Product and Process Team
- Quality Personnel
- Marketing and Sales Teams
- Manufacturing Engineers and Managers
- Quality Consultants
Quality Function Deployment Certification Training
Eligibility
There are no pre-requisite criteria for taking the Quality Function Deployment training.
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Schedules for Quality Function Deployment Certification Training
Weekend
June 2024
Quality Function Deployment Certification Training
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June 2024
Quality Function Deployment Certification Training
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FAQ's
Companies use QFD to convert customer requirements into measureable design targets and drive them from the assembly level down through the sub-assembly, component and production process levels. Participants attending this course will understand a four-phase QFD process, know how to calculate a phase I QFD matrix and be able to determine the data necessary for moving into phases II, III, and IV in a QFD process. They will also learn the basics needed to design robust products and services, document process design strategies, and create control and maintenance strategies.
After completing your Quality Function Deployment training, you will gain a basic understanding of:
- Defining quality function deployment
- Identifying historical dates in QFD
- Summarizing the benefits of QFD
- Identifying the difference between a true customer need and a technical descriptor
- Calculating a phase I QFD matrix
- Defining the focus within each of the four phases of a QFD process
- Identifying data necessary for every room in a four-phase QFD process
- Evaluating an example of ‘Houses of Quality
Job roles that can take up Quality Function Deployment course, but are not limited to:
- Product Development Personnel
- Project Managers
- Marketing and Sales Teams
- R&D Personnel
- Design Product & Process Team
- Manufacturing Engineers and Managers
- Service Teams
- Quality Personnel
- Quality Consultants
- Individuals involved in QFD procedures
There are no pre-requisite criteria to take up Quality Function Deployment Training
GENERAL FAQ's
Wincertpro Learning provides 5 different modes of training in the form of:
- Instructor-led live online (virtual) training
- Instructor-led classroom training
- On-site group training
- Focused 1-to-1 training
- Self-paced E-learning
You can enroll for training by following below mentioned points:
- Select a course
- Select a schedule of your choice
- Select the mode of your training
- Click on “Enrol Now” button
- Fill the necessary details to make the payment
- Get all the course materials to prepare for the training
- Join the training on the scheduled date
Yes, you can opt for a customized schedule which is not there on the website. But getting custom schedules will depend on few criteria mentioned below:
- Focused 1-to-1 training can be customized as per your choice
- Group training of more than 5 participants can be customized
- On-site training can be customized as per clients’ requirement
Please check the website regularly to check for new offers and discounts happening throughout the year. You can also get in touch with one of our training consultants through chat to check if any discounts are available.
For all the certification training courses, you will receive their official certificate. Upon completion of the certification exam, the results will be immediately announced. If a participant has cleared the exam, your digital certificate will be made available immediately. But, if you require a hard copy of the certificate, you may incur additional cost and it will be delivered to your address in 2-3 weeks of time.
Once you enroll for training from Invensis Learning, you will receive:
- A copy of course material
- Study guide Prepared by SMEs
- Practice Tests
- Retrospective session
- Access to free resources
- Complimentary additional training session
- PDUs for relevant courses
- Course completion certificate/Official certificate
Please check out our refund policy page to know more if you cancel your enrollment.
No, English is the preferred language for the mode of training delivery. Any language other than English will have to be custom request which will be fulfilled at additional cost and availability of a native language trainer.
If you would like to know more about a course, you can mail us at support@wincertpro.com or call us at (+91 81399-89595) or chat with our training consultant to get your query resolved.
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