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Refund policy

Thank you for considering one of our courses.

Please note that once you purchase a course on the Wincertpro Learning website, you automatically agree to our Privacy & Cookie
Policy, Terms of Use,Rescheduling Policy, and Refund Policy.

The terms and conditions of our Refund Policy are as follows:
Cancellation by Wincertpro Learning

• Wincertpro Learning reserves the right to cancel a training program or change the location.
• In case Wincertpro Learning cancels a training program, the registered attendee will receive a 100% refund. Else, as per the attendee’s request, the same fee can be adjusted towards one of three upcoming training programs and no additional fee will have to be paid.

Cancellation of Attendance for Classroom & Online Classroom Training by a Registered Attendee

Requesting a Refund

• The request must be sent via email from the email address used toregister on our website www.wincertpro.com to buy the course. Please mail refund requests to contact@wincertpro.com
• Please state the date of purchase, name of the course and purchase receipt details like order ID and transaction ID in the email.
• All refunds will be processed within 30 days of receipt of the refund request.

Requesting a Refund for Purchases Made from Wincertpro Learning

Under this policy, you may cancel your purchase of the course within the period of 14 calendar days from the date on which the contract of purchase is concluded. This is called a “Cancellation Period”. Note that if you redeem your voucher during the Cancellation Period, you expressly request us to begin providing the course materials and you acknowledge that you lose your right to cancel the purchase of the course and get any refund for it.

In case you decide to cancel your purchase of a course, it can be done in the following way:
• By filling out this Cancellation Form Note: If you cancel the purchase of a course within 14 calendar days as mentioned above, we will refund you for all payments made as a part of your purchase within 14 calendar days from the day we accept that you are entitled to a refund.

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